Shipping Policy
At Medielite, we strive to deliver your orders in a timely and efficient manner.
1. Order Processing
Orders are processed within 1-2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Partner
We use Shiprocket and its courier partners for shipping and delivery across India.
3. Shipping Charges
Shipping charges are calculated based on factors such as delivery location, product weight, dimensions, and courier availability. The applicable shipping charges, if any, will be displayed during checkout before payment is completed.
4. Delivery Timelines
Estimated delivery timelines are as follows:
- * Metro Cities: 2-5 business days
- * Non-Metro Cities: 4-7 business days
- * Remote Areas: 5-10 business days
Delivery timelines are estimates and may vary due to courier availability, weather conditions, public holidays, natural disasters, or other unforeseen circumstances.
5. Service Areas
We currently deliver to serviceable pin codes across India through our logistics partners. Delivery availability may vary depending on the destination pin code.
6. Order Tracking
Once your order has been dispatched, tracking details will be shared via email and/or SMS. Customers can use the provided tracking information to monitor the status of their shipment.
7. Delivery Delays
While we make every effort to ensure timely delivery, Medielite shall not be held responsible for delays caused by courier partners, weather conditions, government restrictions, or other circumstances beyond our control.
8. Contact Us
For any shipping-related queries, please contact us through the details provided on our Contact Us page.