FAQ

1. General / Product Related
2. What kinds of products do you offer?
3. We offer a wide range of medical apparel and related products, including scrubs, aprons, nurse uniforms, patient uniforms, linens (OT linens, bed linens, covers), and medical accessories (OT accessories, safety gear, sanitary items).
4. Are your products unisex / for men / for women?
5. Yes — many products are available in men’s, women’s, and unisex styles. Check product pages to see available variants.
6. What makes your products special or different?
7. Our products are lab-tested, fluid resistant, antimicrobial, breathable, and functionally designed to meet medical usage standards.
   Q. What sizes do you offer?
8. We provide a variety of sizes for different body types. On each product page, you’ll see size options (S, M, L, XL, etc.). If you have specific sizing requirements or custom sizes, please contact us.
9. Ordering & Shipping
10. How can I place an order?
11. You can browse the categories on our site, select product options (size, color, etc.), add to cart, and complete checkout.
12. How long will it take for my order to arrive?
13. We offer shipping within 3 days of placing your order. Delivery time may vary slightly depending on your location.
14. What if my order is delayed or doesn’t arrive?
15. If your order is delayed, please contact us via email or phone with your order details. We will track it and keep you updated.
16. Returns & Exchanges
17. What is your return or exchange policy?
18. We offer easy returns and exchanges. If you’re not satisfied with your purchase, you can request a return or exchange within 7 days of delivery (product must be unused and in original packaging).
19. How do I initiate a return or exchange?
20. Simply contact us at info@medielite.in or via our Contact Us page with your order number, and our team will guide you through the process.
21. Account, Privacy & Security

Q: Do I need an account to place an order?
A: It’s optional. You can checkout as a guest or register for faster checkout, order tracking, and order history.

Q: How do you protect my personal information / payment details?
A: We use secure encryption and follow industry-standard practices to protect your privacy and data (as detailed in our Privacy Policy).

Q: Will you share my personal information with third parties?
A: We will not sell or share your personal data, except for processing orders (e.g. shipping partners) as outlined in our Privacy Policy.

5. Contact & Support

Q: How can I contact you if I have questions or issues?
A: You can email us at info@medielite.in or call 9082620329