Return Policy
Returns:
We have a 7-day return policy, which means you have 07 days after receiving your item to request a return. To be eligible for a
return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.
To start a return, you can contact us at info@medielite.in. Warehouse address to be provided upon request
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@medielite.in
Damages and Issues:
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you’ve received a wrong.Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you’ve received a wrong.
Exchanges:
The fastest way to ensure you get what you want is to returnthe item you have, and once the returnis accepted, makea separate
purchase for the new item.
Refunds:
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll
be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your
bank or credit card company to process and post the refund too.
If more than15 business days have passed since we’ve approved your return, please contact us at info@medielite.in
We believe in 100% customer satisfaction. we have a team of hardworking professionals working every day to make your experience special. Buying any products can be really tough sometimes, as you may not find your ideal one in one-go. But we accept return with following condition only;
Return or exchange requests have to be made within 7 days of the parcel being received.
When requesting a product return or exchange, a 360-degree opening video of the shipment must be submitted.
No exchange or return will be accepted without a360-degree opening video.
No returns or exchanges will be accepted non-other the mentioned above.
To facilitate a return or exchange, customers must arrange a courier or reverse pick-up to us the defective or wrong product back.
We do not offer free pickups for returns; instead, it is entirely dependent on mutual agreement.
We would make a pickup request within seven working days if we agreed to accept the return.
The exchange procedure will commence as soon as the defective or wrong products received to us or in our warehouse.
Are there any product-specific return policies?
We have 7 days Replacement and exchange policy
We have 7 days return policy
Replacement and Exchange Product will be Delivered within 7 days.
Once refund is processed it will be credited within 5-7 days in bank accounts.